Privacy & Cookie Policy

1. Who we are

Textured Interiors Ltd
Email: Info@TexturedInteriors.co.uk
Phone: +44 7853 371 128

We provide professional interior installations for bespoke carpentry, specialist plastering and decorating services in London, Herts, & Essex and surrounding areas. Nationwide at additional rates.

2. What data we collect

When you contact us, book or browse our site, we may collect:

Contact details – name, email, phone number, address
Project details – property type, service requested, notes you send us, photos you choose to share
Booking details – dates, times, services booked, payment status (not full card details)
Account details (if you create an account) – login email and basic profile info
Website usage data – pages visited, clicks, time on site, device and browser type, via cookies and similar tech

We do not store your payment card details on our site.

3. How we use your data

We use your data to:

Respond to enquiries and provide quotes
Arrange and manage bookings and site visits
Send booking confirmations, reminders and updates
Take and manage payments and invoices
Improve our services and website
Keep basic records for tax and legal purposes

If you agree, we may also use your email to send occasional updates or offers. You can opt out at any time.

4. Legal bases (UK GDPR)

We process your data because:

It is necessary to perform a contract with you (e.g. to provide a service you requested)
We have a legitimate interest (e.g. to run and improve our business, keep records, prevent fraud)
You have given consent (e.g. for certain marketing or non‑essential cookies)

5. Who we share data with

We may share your data with trusted third parties, such as:

Website and hosting providers
Booking, calendar and payment providers
Email and communication tools
Analytics and advertising tools (e.g. Google services, where used)
Professional advisers (e.g. accountants)

They only use your data to provide their services to us and must keep it secure.

We do not sell your personal data.

6. How long we keep your data

We keep your data only as long as needed for:

Providing our services and managing our relationship with you
Meeting legal, tax and accounting requirements
Handling any disputes or complaints

After that, we delete or anonymise it.

7. Your rights

Under UK data protection law, you have the right to:

Access the personal data we hold about you
Ask us to correct inaccurate or incomplete data
Ask us to delete your data in some cases
Ask us to limit or stop using your data in some cases
Object to certain types of processing (e.g. direct marketing)
Ask for your data in a portable format (where applicable)

To exercise these rights, email: Info@TexturedInteriors.co.uk

You also have the right to complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk.

8. Cookies and similar technologies

Our website uses cookies and similar technologies to:

Make the site work properly
Remember your preferences
Understand how visitors use the site (analytics)
Support marketing and ads (where enabled)

When you first visit the site, you may see a cookie banner. You can accept or manage your cookie choices there. You can also change your browser settings to block or delete cookies.

Blocking some cookies may affect how the site works.

9. International transfers

Some of our service providers may store or process data outside the UK/EEA. Where this happens, we aim to ensure appropriate safeguards are in place (for example, standard contractual clauses).

10. Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page, with the date of the last update.

Last updated: 29/06/2026

11. How to contact us

If you have any questions about this policy or how we use your data, please contact:

Email: Info@TexturedInteriors.co.uk
Phone: +44 7853 371 128

Website: TexturedInteriors.o.uk

Company House: 17301696